Privacy Policy

Who We Are

MK Thunder Ice Hockey Club is a registered charity (Charity No. 1203887) based in Milton Keynes, United Kingdom. We operate the website at thundericehockey.co.uk.

We are the data controller for personal information collected through this website. If you have any questions about this privacy policy or how we handle your data, please contact us at mkthundericehockey@gmail.com.

What Data We Collect and Why

Newsletter Sign-ups

When you subscribe to our newsletter, we collect your email address. We use this to send you club news, fixture updates and announcements. This data is stored and processed by Sender.net, our email marketing provider. You can unsubscribe at any time using the link in any email we send you.

Our legal basis for processing this data is your consent, which you give when you submit the sign-up form.

Merchandise Orders

When you submit an order through our order form (hosted by Cognito Forms), we collect your name, contact details and order preferences. This information is used solely to process and fulfil your order. We do not store payment card information.

Our legal basis for processing this data is the performance of a contract — i.e. fulfilling your order.

Contact Enquiries

When you contact us via email using the links on our Contact page, your message and email address are received by us directly. We use this information only to respond to your enquiry.

Website Analytics

We use Google Analytics to understand how visitors use our website. This service collects anonymised data including pages visited, time spent on the site, approximate location (country/region level), and device type. This data does not identify you personally.

Google Analytics uses cookies to collect this information. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Our legal basis for this processing is our legitimate interest in understanding how our website is used so we can improve it.

Cookies

Our website uses cookies — small text files stored on your device. We use the following types:

• Essential cookies — required for the website to function correctly
• Analytics cookies — used by Google Analytics to collect anonymised usage data (see above)
• Preference cookies — used to remember your preferences such as cached content for faster loading

You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of the site.

Third-Party Services

We use the following third-party services which may process your data:

• Sender.net — email marketing (newsletter subscribers). Privacy Policy
• Cognito Forms — order form processing. Privacy Policy
• Google Analytics — website analytics. Privacy Policy
• WordPress / WP Engine — website hosting and content management

How Long We Keep Your Data

• Newsletter subscribers — until you unsubscribe or request deletion
• Order enquiries — for the duration of the season plus 12 months for accounting purposes
• Email enquiries — for as long as necessary to resolve your enquiry
• Analytics data — retained by Google for up to 26 months in anonymised form

International Data Transfers

Some of our third-party providers (including Google and Sender.net) may process data outside the United Kingdom and European Economic Area. Where this occurs, appropriate safeguards are in place in accordance with UK GDPR requirements, such as Standard Contractual Clauses.

Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights:

• Right of access — you can request a copy of the personal data we hold about you
• Right to rectification — you can ask us to correct inaccurate data
• Right to erasure — you can ask us to delete your personal data
• Right to restrict processing — you can ask us to limit how we use your data
• Right to data portability — you can request your data in a portable format
• Right to withdraw consent — where processing is based on consent, you can withdraw it at any time
• Right to object — you can object to processing based on legitimate interests

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data correctly. Visit ico.org.uk or call 0303 123 1113.

Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page will always reflect the most recent version. We encourage you to review this page periodically.